In order to benefit from all available features, appropriate software must be installed on the system. Windows OSes usually apply a generic driver that allows computers to recognize printers and make use of their basic functions. Close the wizard and perform a system reboot to allow changes to take effect. Read EULA (End User License Agreement) and agree to proceed with the installation process. Allow Windows to run the file (if necessary). Locate and double-click on the available setup file. Unzip the file and enter the newly-created directory. Save the downloadable package on an accessible location (such as your desktop). To install this package please do the following: Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating (overwrite-installing) may fix problems, add new functions, or expand existing ones. Now run the application and use it to send scanning requests to your scanner.This package contains the files needed for installing the MF Toolbox Utility. Once downloaded, then install the application. Then download the Canon MF Toolbox from theĮnter your scanner’s model and follow the on-screen instructions to download the utility. If the issue persists, then we would suggest you to run Canon’s MF Toolbox in compatibility mode.įirstly you need to uninstall the Canon MF Toolbox V 4.9.11mf18 from the PC Restart the PC and then install the driver from Canon website Right click on the Scanner driver and selectĬheck the box beside “Delete the driver software for this device” Press Windows + X key and select Device Manager Meanwhile, we would suggest you to update the scan driver and check. What is the error you are getting, while scanning?
What is the KB number of the Windows Update installed prior to this issue? What is the exact model number of the Cannon Scanner? What is the Windows 10 Version and Build installed? (Type
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below: We understand your concern as you are unable to use the scanning option after the Windows Update. Thank you for writing to Microsoft Community Forums.
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